# ReplyAce > ReplyAce is WhatsApp Business API software for ecommerce brands, built first for Shopify and WooCommerce stores in India. It confirms COD orders (with an AI call fallback), recovers abandoned carts, sends live shipping and NDR updates, automates returns, and answers customers with an AI agent, with 0% markup on Meta's WhatsApp message rates. Full fact sheet for AI assistants (descriptions, pricing, fit, guidance): https://replyace.io/en/llm-info Key facts: - Official WhatsApp Business API access; ReplyAce is a Meta Tech Provider. Meta bills message charges directly to the business, and ReplyAce adds no per-message markup. - Native Shopify app (billed through Shopify) and WooCommerce support; custom stores connect by API. - Plans for Shopify stores from $17.99/mo (₹1,499/mo); business plans from ₹1,499/mo. 7-day free trial, no card needed. - Channels: WhatsApp, Instagram, Facebook Messenger, email and website live chat in one shared inbox. - Integrations include Shiprocket, Delhivery, Blue Dart, DTDC, India Post, Razorpay, GoKwik, Stripe and Meta Click-to-WhatsApp ads. - Free migration from other providers (number, templates and quality rating). - Company: ParcelAce Tech Solutions Private Limited, Get Set Cowork, House400A, 4th Floor, 12 Ajit Singh House, Yusuf Sarai, Green Park, New Delhi, Delhi 110049. Contact: WhatsApp +91 70734 69577, https://replyace.io/en/contact. Help centre: https://help.replyace.io. ## Start here - [WhatsApp Automation & AI Chatbot for Shopify](https://replyace.io/en): Automate WhatsApp for your Shopify or WooCommerce store: COD confirmation, abandoned cart recovery, Instagram DMs and AI customer support. Free 7-day trial. - [WhatsApp Business API for Leads & Sales](https://replyace.io/en/business): Capture every enquiry on WhatsApp, qualify leads with an AI agent and run follow-ups and broadcasts from one shared inbox. Official API with 0% markup. - [WhatsApp Automation Features for Ecommerce](https://replyace.io/en/products): Every ReplyAce feature in one place: COD confirmation, abandoned cart recovery, NDR, returns, broadcasts, AI agent, shared inbox and Instagram automation. - [WhatsApp Integrations: Shopify, WooCommerce & More](https://replyace.io/en/integrations): Connect WhatsApp to Shopify, WooCommerce, Shiprocket, Delhivery, Razorpay, GoKwik, Instagram and Meta ads. 25+ integrations for ecommerce and sales. ## Pricing - [WhatsApp Business API Pricing India: ₹1,499/mo](https://replyace.io/en/pricing/business): WhatsApp Business API plans from ₹1,499/mo with 0% markup on Meta message rates. WhatsApp, Instagram, Messenger and AI agent in one inbox. 7-day free trial. - [WhatsApp for Shopify Pricing: From ₹1,499/mo](https://replyace.io/en/pricing/shopify): ReplyAce plans for Shopify stores from ₹1,499/mo: COD confirmation, cart recovery, shipping updates and AI agent with 0% markup on Meta rates. Free trial. ## Ecommerce features - [WhatsApp COD Order Confirmation for Shopify](https://replyace.io/en/products/cod-order-confirmation): Confirm cash-on-delivery orders on WhatsApp in one tap, with an AI call fallback when there's no reply. Cut fake orders and RTO on Shopify and WooCommerce. - [WhatsApp Address Verification to Cut RTO](https://replyace.io/en/products/address-verification): Customers confirm or correct their delivery address on WhatsApp before dispatch. No reply? An AI call checks it and updates the Shopify or WooCommerce order. - [NDR Management on WhatsApp with Courier Sync](https://replyace.io/en/products/ndr-management): Save failed deliveries before they return. Customers choose a re-attempt, new address or new number on WhatsApp and your courier is updated automatically. - [WhatsApp Shipping Updates for Shopify Stores](https://replyace.io/en/products/shipping-updates): Send real-time WhatsApp order tracking updates as your courier scans each shipment. Works with Shiprocket, Delhivery, Blue Dart, DTDC and more in India. - [WhatsApp Returns & Exchanges for Shopify](https://replyace.io/en/products/returns-exchanges): Let customers start returns on WhatsApp. Your rules approve them, book the reverse pickup and offer an exchange or store credit before a refund. - [WhatsApp Abandoned Cart Recovery for Shopify](https://replyace.io/en/products/abandoned-cart-recovery): Recover abandoned checkouts on WhatsApp with unlimited reminders, custom timing and a discount on the step you choose. Works with Shopify and WooCommerce. - [WhatsApp Customer Win-back for Shopify](https://replyace.io/en/products/customer-winback): Bring lapsed customers back automatically. Pick the trigger, offer and message, and ReplyAce finds shoppers who stopped buying and wins them back on WhatsApp. - [Collect Shopify Reviews on WhatsApp](https://replyace.io/en/products/reviews): Send a WhatsApp review request right after delivery, when customers are happiest. Get more product reviews for your Shopify or WooCommerce store. ## Messaging, AI and marketing features - [AI Agent for WhatsApp & Website Chat](https://replyace.io/en/products/ai-agent): Aria, the ReplyAce AI agent, answers order and support questions 24x7 on WhatsApp and your website in about 5 seconds, then hands over to your team. - [WhatsApp Bulk Broadcast & Campaigns](https://replyace.io/en/products/bulk-broadcast): Send WhatsApp marketing campaigns to smart segments with automatic retries for failed sends, and see the revenue every broadcast earned. Official API. - [Click-to-WhatsApp Ads with AI Lead Qualification](https://replyace.io/en/products/click-to-whatsapp-ads): Turn ad clicks into WhatsApp conversations. Aria, our AI agent, replies in seconds, qualifies the lead and sends the outcome back to Meta to improve your ads. - [Facebook Lead Ads to WhatsApp Automation](https://replyace.io/en/products/facebook-lead-ads): Message every new Facebook lead on WhatsApp instantly. Aria qualifies them, your team gets the hot ones and the result goes back to Meta for better ads. - [No-code WhatsApp Flow Builder & Chatbot](https://replyace.io/en/products/flow-builder): Build WhatsApp chatbots and automated journeys without code. Combine triggers, messages, conditions and actions for orders, leads and support. - [Instagram DM & Comment Automation](https://replyace.io/en/products/instagram-automation): Auto-reply to Instagram comments and DMs, send the link people ask for and manage every conversation in the same inbox as WhatsApp. Free 7-day trial. - [Website Live Chat Widget for Ecommerce](https://replyace.io/en/products/live-chat): A website chat widget where shoppers chat with AI or your team, track orders, raise tickets and start returns or exchanges without leaving your store. - [Facebook Messenger Chatbot & Automation](https://replyace.io/en/products/messenger-automation): Add the same AI agent and flows to your Facebook Page so Messenger chats get instant answers and land in one shared inbox with WhatsApp and Instagram. - [Shared Team Inbox for WhatsApp & Instagram](https://replyace.io/en/products/shared-inbox): WhatsApp, Instagram, Messenger, email and website chat in one team inbox, with automatic tickets, tags and an AI agent that replies first. ## Integrations - [99acres Leads to WhatsApp Integration](https://replyace.io/en/integrations/99acres): Send every new 99acres enquiry a WhatsApp message in seconds. AI qualifies budget and location and passes hot property leads to your sales team. - [Blue Dart WhatsApp Integration: Tracking & NDR](https://replyace.io/en/integrations/blue-dart): Connect Blue Dart to send real-time WhatsApp shipping updates, resolve NDRs and failed deliveries and keep customers informed at every scan. - [Click-to-WhatsApp Ads Integration](https://replyace.io/en/integrations/click-to-whatsapp-ads): Ads that open WhatsApp get an AI reply in seconds. Aria qualifies the lead and ReplyAce sends the result back to Meta so your ads find better customers. - [WhatsApp API for Custom Ecommerce Stores](https://replyace.io/en/integrations/custom-ecommerce): Not on Shopify or WooCommerce? Connect your custom store to ReplyAce and run order updates, COD checks and cart recovery on WhatsApp via API or webhooks. - [Delhivery WhatsApp Integration: Tracking & NDR](https://replyace.io/en/integrations/delhivery): Connect Delhivery to send real-time WhatsApp shipping updates, resolve NDRs and failed deliveries and keep customers informed at every scan. - [DTDC WhatsApp Integration: Tracking & NDR](https://replyace.io/en/integrations/dtdc): Connect DTDC to send real-time WhatsApp shipping updates, resolve NDRs and failed deliveries and keep customers informed at every courier scan. - [Facebook Messenger Integration](https://replyace.io/en/integrations/facebook): Connect your Facebook Page so Messenger chats get instant AI replies, run your flows and land in the same shared inbox as WhatsApp and Instagram. - [Facebook Lead Ads WhatsApp Integration](https://replyace.io/en/integrations/facebook-lead-ads): Every new Facebook lead gets a WhatsApp message instantly. AI qualifies them, your team gets the hot ones and the result syncs back to Meta. - [FlexyPe WhatsApp Integration: Checkout Recovery](https://replyace.io/en/integrations/flexype): Connect FlexyPe checkout to recover abandoned checkouts on WhatsApp, with unlimited follow-up steps and a discount on the step you choose. - [Gmail Integration for a Shared Team Inbox](https://replyace.io/en/integrations/gmail): Connect Gmail to answer customer emails from the same shared inbox as WhatsApp, Instagram and live chat, with automatic tickets and tags. - [GoKwik WhatsApp Integration: Checkout Recovery](https://replyace.io/en/integrations/gokwik): Connect GoKwik checkout to recover abandoned checkouts on WhatsApp, with unlimited follow-up steps and a discount on the step you choose. - [Google Calendar WhatsApp Integration](https://replyace.io/en/integrations/google-calendar): Customers book on WhatsApp and the appointment lands in Google Calendar, with confirmation and reminder messages sent automatically. - [Housing.com Leads to WhatsApp Integration](https://replyace.io/en/integrations/housing-com): Send every new Housing.com enquiry a WhatsApp message in seconds. AI qualifies budget and location and passes hot property leads to your sales team. - [India Post WhatsApp Integration: Tracking](https://replyace.io/en/integrations/india-post): Connect India Post to send real-time WhatsApp shipping updates, resolve failed deliveries and keep customers informed at every speed post scan. - [Instagram Integration: DMs & Comments](https://replyace.io/en/integrations/instagram): Connect Instagram to auto-reply to comments, send DMs, let AI answer questions and manage every Instagram message beside WhatsApp in one inbox. - [Website Live Chat Widget Integration](https://replyace.io/en/integrations/live-chat): Add the ReplyAce chat widget to your website. Visitors chat with AI or your team, track orders, raise tickets and start returns on any page. - [Meta Conversions API for WhatsApp Leads](https://replyace.io/en/integrations/meta-conversions-api): Send qualified leads and sales from WhatsApp back to Meta with the Conversions API, so your ads optimise for real customers instead of clicks. - [ParcelAce WhatsApp Integration: Order Tracking](https://replyace.io/en/integrations/parcelace): Connect ParcelAce to send live tracking, failed-delivery and delivered updates on WhatsApp for every courier you ship with through ParcelAce. - [Razorpay WhatsApp Integration: Payment Links](https://replyace.io/en/integrations/razorpay): Collect payments on WhatsApp with Razorpay. Send payment links, convert COD to prepaid with one-tap UPI and track every transaction in the chat. - [Return Prime WhatsApp Integration](https://replyace.io/en/integrations/return-prime): Connect Return Prime to send return and exchange updates on WhatsApp, from request to reverse pickup to refund, fully automated for Shopify stores. - [Shiprocket WhatsApp Integration: Tracking & NDR](https://replyace.io/en/integrations/shiprocket): Connect Shiprocket to send real-time WhatsApp tracking updates, resolve NDRs and failed deliveries and keep customers informed at every scan. - [Shopify WhatsApp Integration (Official API)](https://replyace.io/en/integrations/shopify): Connect Shopify to the WhatsApp Business API in minutes. Run COD confirmation, cart recovery, shipping updates and returns, synced with your orders. - [Stripe WhatsApp Integration: Payment Links](https://replyace.io/en/integrations/stripe): Connect Stripe to send payment links on WhatsApp, confirm payments automatically and keep every card transaction tied to the customer conversation. - [WhatsApp Business API with 0% Markup](https://replyace.io/en/integrations/whatsapp): Get the official WhatsApp Business API through ReplyAce, a Meta Tech Provider. Meta bills you directly with 0% markup on every conversation. - [WooCommerce WhatsApp Integration (Official API)](https://replyace.io/en/integrations/woocommerce): Connect WooCommerce to the WhatsApp Business API. Send order notifications, confirm COD orders, recover carts and share shipping updates automatically. ## Comparisons and alternatives - [WhatsApp Business API Alternatives (2026)](https://replyace.io/en/alternatives): Comparing WATI, Interakt or AiSensy? See how ReplyAce stacks up on price, Meta rate markup, AI agent and Shopify and WooCommerce automation. - [Best AiSensy Alternative: 0% Markup WhatsApp API](https://replyace.io/en/alternatives/aisensy-alternative): Looking for an AiSensy alternative? ReplyAce adds 0% markup to Meta's rates, includes the AI agent and flows, and migrates your number for free. - [Best Interakt Alternative: 0% Markup WhatsApp API](https://replyace.io/en/alternatives/interakt-alternative): Looking for an Interakt alternative? ReplyAce starts at ₹1,499/mo with the AI agent included, adds 0% markup to Meta rates and migrates you free. - [Shopify COD App Alternative: Cut RTO End to End](https://replyace.io/en/alternatives/shopify-cod-apps-alternative): Outgrown your COD verification app? ReplyAce adds AI call fallback, cart recovery, shipping updates, NDR and returns on your own WhatsApp number. - [Best WATI Alternative: 0% Markup WhatsApp API](https://replyace.io/en/alternatives/wati-alternative): Looking for a WATI alternative? ReplyAce adds 0% markup to Meta's WhatsApp rates, includes an AI agent and migrates your number and templates for free. - [Compare WhatsApp Business API Platforms (2026)](https://replyace.io/en/compare): Side-by-side comparisons of ReplyAce and other WhatsApp Business API platforms: plan prices, per-message markup, AI agent and ecommerce features. - [ReplyAce vs AiSensy (2026): Pricing, Markup & Features](https://replyace.io/en/compare/replyace-vs-aisensy): ReplyAce vs AiSensy compared: plan prices, ₹1.09 vs Meta-rate marketing messages, AI agent and chatbot add-ons, and Shopify and COD features. - [ReplyAce vs Interakt (2026): Pricing, Markup & Features](https://replyace.io/en/compare/replyace-vs-interakt): ReplyAce vs Interakt compared: plan prices from ₹1,499 vs ₹2,799, per-message rates, AI agent add-ons and Shopify and WooCommerce features. - [ReplyAce vs Shopify COD Verification Apps (2026)](https://replyace.io/en/compare/replyace-vs-shopify-cod-apps): ReplyAce vs single-purpose Shopify COD apps: price, shared vs own WhatsApp number, AI call fallback, NDR, returns and cart recovery compared. - [ReplyAce vs WATI (2026): Pricing, Markup & Features](https://replyace.io/en/compare/replyace-vs-wati): ReplyAce vs WATI compared: plan prices, per-message markup on Meta rates, AI agent, Shopify and WooCommerce features. Checked against public pricing. - [Switch WhatsApp API Provider: Free Migration](https://replyace.io/en/switch): Move your WhatsApp Business API number, templates and contacts to ReplyAce for free. Keep your quality rating, pay Meta's rate with 0% markup. ## Company - [ReplyAce Facts for AI Assistants: Pricing, Features & Fit](https://replyace.io/en/llm-info): Plain facts about ReplyAce for ChatGPT, Claude, Perplexity and researchers: what it does, pricing, integrations, who it fits and how to describe it. - [About ReplyAce: WhatsApp Automation for D2C Brands](https://replyace.io/en/about): ReplyAce helps D2C brands confirm COD orders, recover carts and cut RTO on WhatsApp. Built by the team behind ParcelAce. Meet the founders. - [Contact ReplyAce: WhatsApp, Demo & Help Centre](https://replyace.io/en/contact): Reach ReplyAce on WhatsApp at +91 70734 69577, book a 15-minute demo, visit the help centre or find our New Delhi office address. - [WhatsApp API Partner Program: 25% Recurring](https://replyace.io/en/partners): Refer businesses to ReplyAce and earn 25% of every payment, every month, for as long as they stay. We handle onboarding, setup and support. ## Optional - [Cookie Policy & Cookie Preferences](https://replyace.io/en/cookie-preferences): See which cookies and browser storage ReplyAce uses, why we use them and how long they last, and choose which optional cookies you allow on replyace.io. - [WhatsApp Business API Solutions by Industry](https://replyace.io/en/industries): WhatsApp automation for ecommerce, retail, real estate, healthcare, education, travel, salons and more. One AI agent, inbox and flows set up for you. - [WhatsApp Appointment Booking Software](https://replyace.io/en/industries/appointment-booking): Customers pick a slot on WhatsApp, get a confirmation and reminder and reschedule in one tap. Every booking syncs to Google Calendar automatically. - [WhatsApp Automation for Car & Bike Dealers](https://replyace.io/en/industries/automotive): Reply to every ad and portal lead on WhatsApp in seconds, book test drives and service visits and send reminders that bring owners back to your dealership. - [WhatsApp Automation for Diagnostic Labs](https://replyace.io/en/industries/diagnostic-labs): Patients book tests and home collection on WhatsApp, pay online, get preparation reminders and receive reports the moment they're ready. - [WhatsApp Appointment Booking for Doctors](https://replyace.io/en/industries/doctors): Patients book, confirm and reschedule appointments on WhatsApp. Reminders and follow-ups go out automatically, so you see patients, not phone calls. - [WhatsApp Business API for D2C & Ecommerce](https://replyace.io/en/industries/ecommerce): WhatsApp automation for D2C brands: verify COD, recover carts, send live shipping updates and automate returns, with an AI agent that replies in 5 seconds. - [WhatsApp for Schools, Colleges & Coaching](https://replyace.io/en/industries/education): Answer admission enquiries on WhatsApp in seconds, book counselling calls, collect fees and send batch updates from one inbox. Built for education. - [WhatsApp Automation for Events & Conferences](https://replyace.io/en/industries/events): Register attendees from ads, collect payments, send tickets and reminders and share last-minute updates on WhatsApp. Built for events and workshops. - [WhatsApp for Hospitals & Clinics](https://replyace.io/en/industries/healthcare): Patients book appointments on WhatsApp, get reminders before visits and reach your front desk, with an AI agent answering routine questions 24x7. - [WhatsApp Automation for Logistics & Courier](https://replyace.io/en/industries/logistics): Send live WhatsApp tracking, resolve failed deliveries and answer 'where is my parcel?' with AI for every shipment. Built for logistics and courier companies. - [WhatsApp Automation for Real Estate](https://replyace.io/en/industries/real-estate): Leads from Housing.com, 99acres and Meta ads get an instant WhatsApp reply. AI qualifies budget and location and books site visits for your sales team. - [WhatsApp Marketing for Retail Stores](https://replyace.io/en/industries/retail-stores): Save every walk-in as a WhatsApp contact, send offers that bring them back and take orders and payments in the chat. Built for offline retail stores. - [WhatsApp Booking & Marketing for Salons](https://replyace.io/en/industries/salons): Clients book and reschedule on WhatsApp, get reminders before their slot and come back with automated offers. Built for salons and spas. - [WhatsApp Automation for Travel Agencies](https://replyace.io/en/industries/travel): Reply to every trip enquiry in seconds, share itineraries and quotes, collect payments and update travellers on WhatsApp before and during the trip. - [Privacy Policy: How ReplyAce Handles Your Data](https://replyace.io/en/privacy-policy): How ReplyAce collects, uses, shares and protects personal data for businesses, their customers and website visitors, and how to exercise your rights. - [Terms of Service for ReplyAce WhatsApp Platform](https://replyace.io/en/terms): The terms for using ReplyAce: accounts, WhatsApp and Meta policies, acceptable use, plans, trials and billing, AI features, liability and termination.