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For logistics

Every shipment update, on WhatsApp in real time.

Send live tracking, resolve failed deliveries and answer “where is my parcel?” with AI, for every shipment you move.

7-day free trialNo card needed0% markup
BUILT FOR
Courier companies3PL & warehousingShipping aggregatorsHyperlocal delivery
ReplyAce for logistics Tap to watch
Real time
Status from each scan
Sound familiar?

Logistics support never sleeps.

Pick yours to see the fix.

“Where is my parcel?” callsAI order trackingFailed deliveries piling upNDR managementUpdates sent lateReal-time updatesCustomers unreachableAI call fallbackSupport team overloadedShared inboxNo delivery feedbackReview requests
Use cases

Fewer calls. More deliveries.

Tap any screen to watch it in action.

Live updates

Every scan becomes an update.

BeforeCustomers call to ask for status.
With ReplyAceLive WhatsApp updates from each scan.
Picked upOut for deliveryDelivered
NDR · AI call beta

Save the failed delivery.

BeforeFailed attempts head back to origin.
With ReplyAceCustomers choose a re-attempt, address or number.
Re-attemptNew addressAI call if no reply
AI tracking support

“Where is my parcel?” in 5 seconds.

BeforeAgents look up AWBs all day.
With ReplyAceAria matches the number and shares live status.
24×7Phone-number matchHandover
Customer journey

Pickup to doorstep, customers informed.

Automated messages at every stage of the shipment.

BookedPickup confirmedTransitLive updatesAttemptNDR resolvedSupportAI trackingDeliveredFeedback asked
Recommended for logistics

The tools logistics teams use most.

Live shipping updatesStraight from the courierNDR managementSave failed deliveriesAI agent5-second replies, 24×7Shared inboxAuto tickets and tagsReviews & updatesAsked right after deliveryFlow builderBuild any journey, no code
RECOMMENDED PLANPro · ₹4,999/moBuilt for agencies, enterprises, healthcare, real estate and education teams.
See pricing
Integrations

Connects with your tools.

See all integrations →
Shiprocket logoShiprocket

Real-time Shiprocket tracking updates and NDR resolution on WhatsApp.

View integration →ParcelAce

Live tracking and NDR updates for every courier you ship with through ParcelAce.

View integration →Delhivery logoDelhivery

Real-time Delhivery tracking updates and NDR resolution on WhatsApp.

View integration →Blue Dart logoBlue Dart

Real-time Blue Dart tracking updates and NDR resolution on WhatsApp.

View integration →DTDC logoDTDC

Real-time DTDC tracking updates and NDR resolution on WhatsApp.

View integration →India Post logoIndia Post

Real-time India Post tracking updates and NDR resolution on WhatsApp.

View integration →Custom store

Connect a custom-built store to run order, COD and cart automations.

View integration →WhatsApp Business API

Your own WhatsApp Business API number, billed by Meta, with 0% markup.

View integration →
0%

Markup on Meta rates

Others add 15–20% per message.

5 sec

Average AI reply

24×7 on every channel.

Meta Tech Provider

Official WhatsApp Business Platform access.

FAQ

Logistics on WhatsApp, answered.

01Which couriers do you integrate with?

Delhivery, Blue Dart, DTDC, India Post, Shiprocket, ParcelAce and more.

02Can we connect our own tracking system?

Yes. Talk to our team about a custom integration.

03What happens when a customer doesn’t reply to an NDR?

An AI call (beta) collects the answer.

04Do you add a markup on messages?

No. You pay Meta’s rate, nothing more.

Ready to cut support calls?

Every parcel, tracked. Every customer, informed.

7-day free trial. No card needed.

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