Comment-to-DM
Every comment gets a DM.
BeforeComments asking for the price go unanswered.
With ReplyAceAuto-reply in comments, details in the DM.
Auto repliesDM with linkEvery post
Instagram DM automation
Instagram comments into DMs. DMs into sales.
Reply to comments and DMs automatically, send the link they asked for, and manage it all in the same inbox as WhatsApp.
7-day free trialNo card neededBasic plan and up
CHANNELS
InstagramWhatsAppShared inbox
Instagram and inbox in 44 seconds
Tap for sound
5 sec
Average AI reply in DMs
Comment-to-DM
Comments asking “price?” shouldn’t go unanswered.
ReplyAce replies to the comment, opens the DM and answers follow-ups with AI.
MANUALReplying one by oneComments pile up
PostComment: price?Hours laterManual replyBuyer moved on
REPLYACEComment, DM, answerAutomatic, 24×7
InstantComment replyInstantDM with linkAIAria answersInboxTeam follows up
Instagram comment-to-DM is on Shopify Basic and above, and every For Business plan. Meta does not currently charge for Instagram conversations.
Comment-to-DM
Every comment gets a DM. Every DM gets an answer.
Auto-reply in the comments, send details in the DM, and let Aria handle the questions that follow.
Comment-to-DMReply and DM automatically.
Links in DMsSend what they asked for.
AI in DMsAria replies 24×7.
One inboxBeside WhatsApp.
AI in DMs
Aria answers DMs in seconds.
BeforeDMs wait until someone checks the app.
→With ReplyAceAI replies 24×7, your team steps in.
24×75 sec averageHuman handover
Shared inbox
Instagram beside WhatsApp, in one inbox.
BeforeSeparate apps for every channel.
→With ReplyAceInstagram and WhatsApp chats in one queue.
Shared inboxBasic plan and upTickets
Integrations
Instagram, plus every other channel.
CHANNELSSTORES
WhatsApp
Instagram
Facebook
Email
Website chat
0%
Markup on Meta rates
Others add 15–20% per message.
5 sec
Average AI reply
24×7 on every channel.
Meta Tech Provider
Official WhatsApp Business Platform access.
Getting started
Live in three steps. No developer.
Install on Shopify
01
Install the app
From the Shopify App Store or WooCommerce.
02
Connect WhatsApp
Use your existing WhatsApp Business number.
03
Connect Instagram
Pick the posts and replies to automate.
FAQ
Instagram automation, answered.
01Which plans include it?
Shopify: Basic and above. For Business: every plan.
02Does Meta charge for Instagram messages?
Meta does not currently charge for Instagram conversations.
03Can the AI reply in DMs?
Yes. Aria replies 24×7 and hands over to your team when needed.
04Do DMs land in the shared inbox?
Yes, next to WhatsApp and your other channels.
Ready to automate DMs?
Every comment, a conversation.
7-day free trial. No card needed.
7-day free trial
Install
Install