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Shipping integration

DTDC WhatsApp integration. Every scan, on WhatsApp.

Connect DTDC to send real-time shipping updates on WhatsApp, resolve failed deliveries and keep customers informed at every scan.

7-day free trialNo card needed0% markup
From DTDCTracking eventsFailed delivery (NDR) statusDelivered events
ReplyAce doesReal-time WhatsApp updatesNDR re-attempt flowsAnswers sent to DTDC
Real time
Status straight from DTDC
Key features

DTDC updates customers actually read.

Real-time updates

Sent the moment the courier scans.

NDR re-attempts

Customers pick a re-attempt, new address or number.

Courier auto-updated

Answers go back to DTDC automatically.

AI order tracking

Aria shares live status in 5 seconds.

Review requests

Asked right after delivery.

Configurable

Choose which events send a message.

How it works

Scan to message in real time.

01
Connect DTDC

Link your account to ReplyAce.

02
Pick your updates

Choose which events send a message.

03
Customers get live status

On WhatsApp, as the parcel moves.

04
Failed deliveries get saved

Answers go back to the courier.

Why it works

Why choose DTDC + WhatsApp?

Updates on time

BeforeFixed-rule updates arrive days late.
With ReplyAceSent as each courier event happens.

Fewer RTOs

BeforeFailed deliveries silently head back.
With ReplyAceCustomers fix it in one tap.

Fewer support chats

Before“Where is my order?” all day.
With ReplyAceLive status before they ask.
Use it with

Automations powered by DTDC.

Live shipping updatesStraight from the courierNDR managementSave failed deliveriesReviews & updatesAsked right after delivery
0%

Markup on Meta rates

Others add 15–20% per message.

5 sec

Average AI reply

24×7 on every channel.

Meta Tech Provider

Official WhatsApp Business Platform access.

FAQ

DTDC integration, answered.

01Are DTDC updates real time?

Yes. Each update is sent when the courier reports the event.

02Can customers fix a failed delivery?

Yes. They choose a re-attempt, new address or new number on WhatsApp.

03Is DTDC updated automatically?

Yes. Customer answers are sent back to the courier.

04Can I choose which updates to send?

Yes. Shipping notifications are configurable.

More integrations

Connect the rest of your stack.

See all integrations →
Shiprocket logoShiprocketShippingParcelAceShippingDelhivery logoDelhiveryShippingBlue Dart logoBlue DartShippingIndia Post logoIndia PostShippingReturn PrimeReturns
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