Timing
Ask when the parcel is in their hands.
BeforeRequests arrive before the parcel does.
With ReplyAceSent after the courier marks it delivered.
After deliveryLive courier dataAutomatic
Reviews & updates
More reviews, asked for at the right moment.
Send a review request on WhatsApp right after delivery, with order updates along the way, so happy customers actually leave one.
7-day free trialNo card neededLive courier data
COURIER INTEGRATIONS
Review requests
Tap to watch
After delivery
Asked on WhatsApp
Right moment, right channel
Late review requests get ignored.
ReplyAce asks on WhatsApp, right after the courier marks the parcel delivered.
DELAYED REQUESTSent on a fixed delayOften before or long after delivery
Fixed delayRequest sentInboxUnopenedNo review
REPLYACETriggered by deliveryAsked while it’s fresh
LiveDelivered updateThenReview requestTapCustomer repliesDoneReview collected
Delivery events come from your courier integration: Delhivery, Blue Dart, DTDC, India Post, Shiprocket and more.
Review requests
Delivered, then asked. On WhatsApp.
The request follows the delivery update, so the timing is right and the reply is one tap away.
After deliveryTriggered by the courier.
One-tap replyNo forms to find.
Your templateYour words and tone.
Order updatesTrust before the ask.
Order updates
Updates that build trust first.
BeforeSilence until the parcel shows up.
→With ReplyAceEvery step shared before the review ask.
Shipping updatesEvery stepConfigurable
Your template
Your words. Your brand.
BeforeGeneric requests sound like spam.
→With ReplyAceYour own template, name and tone.
Your templateYour brandYour timing
Integrations
Delivery data from your couriers.
COURIERSSTORES
+ more
0%
Markup on Meta rates
Others add 15–20% per message.
5 sec
Average AI reply
24×7 on every channel.
Meta Tech Provider
Official WhatsApp Business Platform access.
Getting started
Live in three steps. No developer.
Install on Shopify
01
Install the app
From the Shopify App Store or WooCommerce.
02
Connect WhatsApp
Use your existing WhatsApp Business number.
03
Switch on review requests
Pick the template sent after delivery.
FAQ
Reviews, answered.
01When is the review request sent?
After the courier marks the order delivered.
02Can I edit the message?
Yes. Use your own WhatsApp template.
03Does it work with my courier?
Delhivery, Blue Dart, DTDC, India Post, Shiprocket and more.
04Do you add a markup on messages?
No. You pay Meta’s rate, nothing more.
Ready for more reviews?
Ask at the right moment. Get the review.
7-day free trial. No card needed.
7-day free trial
Install
Install