Return Prime WhatsApp integration. Return updates, automatically.
Connect Return Prime to send return and exchange updates on WhatsApp, from request to pickup to refund, without your team lifting a finger.
Return updates customers don’t have to chase.
A WhatsApp message when a return is raised.
Customers know when pickup is booked and done.
The outcome, sent the moment it’s processed.
Your words for every step.
Aria replies to “where is my refund?”.
Return questions land with your team.
Return raised. Customer informed.
Link your account to ReplyAce.
Requests, pickups, refunds and exchanges.
One WhatsApp message per step.
Customers stay informed end to end.
Why choose Return Prime + WhatsApp?
Updates that get seen
Fewer “where is my refund?” chats
On-brand messages
Automations powered by Return Prime.
Markup on Meta rates
Others add 15–20% per message.
Average AI reply
24×7 on every channel.
Meta Tech Provider
Official WhatsApp Business Platform access.
Return Prime integration, answered.
01What does the integration send?
WhatsApp updates for return requests, pickups, refunds and exchanges.
02Can I edit the messages?
Yes. Use your own template for each step.
03Does ReplyAce also have its own returns?
Yes. Returns & exchanges is built in on the Scale plan.
04Do you add a markup on messages?
No. You pay Meta’s rate, nothing more.
Connect the rest of your stack.
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