ReplyAce vs WATI. Same WhatsApp, different bill.
Both use the official WhatsApp Business API. Here’s how plans, message charges, AI and commerce features compare.
Which one fits you?
- You sell on Shopify or WooCommerce and fight RTO
- You want Meta to bill you directly, with 0% markup
- You want an AI agent included in your plan
- •You need 15,000 broadcasts on the entry plan
- •You need Salesforce or HubSpot integrations
- •You need many users on a mid-tier plan
ReplyAce vs WATI, line by line.
| FEATURE | ReplyAceBusiness plans · Starter, Growth, Pro | WATIGrowth, Pro, Business |
|---|---|---|
| Pricing | ||
| Entry plan | $16.99/mo · Starter | $59/mo · Growth, billed annually |
| Mid plan | $27.99/mo · Growth | $119/mo · Pro, billed annually |
| Top plan | $53.99/mo · Pro | Custom · Business |
| Annual discount | 2 months free | Up to 25% off |
| Free trial | 7 days, no card | 7 days |
| Messaging | ||
| WhatsApp message charges | Meta bills you directly · 0% markup | Charged on WATI’s rate card |
| Broadcasts / month | 8,000 · 15,000 · Unlimited | 15,000 · Unlimited · Unlimited |
| Auto-retry for failed broadcasts | Included | Not listed |
| Team | ||
| Users included | 1 · 2 · 5 | 3 · 5 · 5 |
| Extra users | ₹699 ($8) per seat / mo | Pro $39 · Business $89 per user / mo · none on Growth |
| Omnichannel inbox | Included | Included |
| AI | ||
| AI agent | Aria included · 1, 1 or 2 agents | Astra AI Agents · separately priced add-on |
| AI credits / month | 100 · 300 · 1,000 | 250 · 500 · 1,500 Co-pilot credits |
| AI → team handover | Growth and Pro | Not listed |
| Commerce | ||
| Shopify | Native app on the Shopify App Store | $4.99/mo add-on |
| COD confirmation with AI call fallback | Included | Not listed |
| Courier integrations (Delhivery, Blue Dart, DTDC, India Post, Shiprocket) | Included | Not listed |
| Returns & exchanges | Shopify Scale plan | Not listed |
| Leads & ads | ||
| Instagram DM & comment automation | Included | Included |
| Click-to-WhatsApp ads | Growth and Pro | Not listed |
| Meta Conversions API | Pro | Not listed |
Sources: each company’s public pricing page, checked 24 Oct 2026 (wati.io/pricing). Prices in USD as listed. “Not listed” means we couldn’t find it on WATI’s public pricing page; WATI may still offer it. WATI is a trademark of its owner.
Check your invoice. See what you’d save.
Compare the per-message rate on your current invoice with Meta’s rate. The difference is what ReplyAce removes.
Illustrative estimates from your inputs. Others add 15–20% per message; ReplyAce adds 0%.
Beyond messaging. Fewer returns.
Keep your number. Leave the markup.
We move your number, templates and quality rating for free, and onboard your team.
ReplyAce vs WATI, answered.
01Is ReplyAce cheaper than WATI?
ReplyAce starts at $16.99 a month; WATI Growth is $59 a month billed annually, per each pricing page on 24 Oct 2026.
02Does ReplyAce add a markup on messages?
No. Meta bills you directly and ReplyAce adds 0%.
03Can I keep my number when moving from WATI?
Yes. Migration is free, and your number, templates and quality rating move with you.
04Does WATI include an AI agent?
WATI lists Astra AI Agents as a separately priced add-on. ReplyAce includes Aria in every plan.
05Does ReplyAce work with Shopify?
Yes. It’s a native app on the Shopify App Store, billed through Shopify.
06How did you compare?
From each company’s public pricing page, checked 24 Oct 2026. Prices change, so check wati.io too.
Compare ReplyAce with others.
Switching from WATI? We’ll move you for free.
7-day free trial. No card needed.
