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Shipping integration

ParcelAce WhatsApp integration. Every scan, on WhatsApp.

Connect ParcelAce to send live tracking, failed-delivery and delivered updates on WhatsApp for every courier you ship with through ParcelAce.

7-day free trialNo card needed0% markup
From ParcelAceTracking eventsFailed delivery (NDR) statusDelivered events
ReplyAce doesReal-time WhatsApp updatesNDR re-attempt flowsAnswers sent to ParcelAce
Real time
Status straight from ParcelAce
Key features

ParcelAce updates customers actually read.

Real-time updates

Sent the moment the courier scans.

NDR re-attempts

Customers pick a re-attempt, new address or number.

Courier auto-updated

Answers go back to ParcelAce automatically.

AI order tracking

Aria shares live status in 5 seconds.

Review requests

Asked right after delivery.

Configurable

Choose which events send a message.

How it works

Scan to message in real time.

01
Connect ParcelAce

Link your account to ReplyAce.

02
Pick your updates

Choose which events send a message.

03
Customers get live status

On WhatsApp, as the parcel moves.

04
Failed deliveries get saved

Answers go back to the courier.

Why it works

Why choose ParcelAce + WhatsApp?

Updates on time

BeforeFixed-rule updates arrive days late.
With ReplyAceSent as each courier event happens.

Fewer RTOs

BeforeFailed deliveries silently head back.
With ReplyAceCustomers fix it in one tap.

Fewer support chats

Before“Where is my order?” all day.
With ReplyAceLive status before they ask.
Use it with

Automations powered by ParcelAce.

Live shipping updatesStraight from the courierNDR managementSave failed deliveriesReviews & updatesAsked right after delivery
0%

Markup on Meta rates

Others add 15–20% per message.

5 sec

Average AI reply

24×7 on every channel.

Meta Tech Provider

Official WhatsApp Business Platform access.

FAQ

ParcelAce integration, answered.

01Are ParcelAce updates real time?

Yes. Each update is sent when the courier reports the event.

02Can customers fix a failed delivery?

Yes. They choose a re-attempt, new address or new number on WhatsApp.

03Is ParcelAce updated automatically?

Yes. Customer answers are sent back to the courier.

04Can I choose which updates to send?

Yes. Shipping notifications are configurable.

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