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Shipping integration

Shiprocket WhatsApp integration. Every scan, on WhatsApp.

Connect Shiprocket to send real-time shipping updates on WhatsApp, resolve failed deliveries and keep customers informed at every scan.

7-day free trialNo card needed0% markup
From ShiprocketTracking eventsFailed delivery (NDR) statusDelivered events
ReplyAce doesReal-time WhatsApp updatesNDR re-attempt flowsAnswers sent to Shiprocket
Real time
Status straight from Shiprocket
Key features

Shiprocket updates customers actually read.

Real-time updates

Sent the moment the courier scans.

NDR re-attempts

Customers pick a re-attempt, new address or number.

Courier auto-updated

Answers go back to Shiprocket automatically.

AI order tracking

Aria shares live status in 5 seconds.

Review requests

Asked right after delivery.

Configurable

Choose which events send a message.

How it works

Scan to message in real time.

01
Connect Shiprocket

Link your account to ReplyAce.

02
Pick your updates

Choose which events send a message.

03
Customers get live status

On WhatsApp, as the parcel moves.

04
Failed deliveries get saved

Answers go back to the courier.

Why it works

Why choose Shiprocket + WhatsApp?

Updates on time

BeforeFixed-rule updates arrive days late.
With ReplyAceSent as each courier event happens.

Fewer RTOs

BeforeFailed deliveries silently head back.
With ReplyAceCustomers fix it in one tap.

Fewer support chats

Before“Where is my order?” all day.
With ReplyAceLive status before they ask.
Use it with

Automations powered by Shiprocket.

Live shipping updatesStraight from the courierNDR managementSave failed deliveriesReviews & updatesAsked right after delivery
0%

Markup on Meta rates

Others add 15–20% per message.

5 sec

Average AI reply

24×7 on every channel.

Meta Tech Provider

Official WhatsApp Business Platform access.

FAQ

Shiprocket integration, answered.

01Are Shiprocket updates real time?

Yes. Each update is sent when the courier reports the event.

02Can customers fix a failed delivery?

Yes. They choose a re-attempt, new address or new number on WhatsApp.

03Is Shiprocket updated automatically?

Yes. Customer answers are sent back to the courier.

04Can I choose which updates to send?

Yes. Shipping notifications are configurable.

More integrations

Connect the rest of your stack.

See all integrations →
ParcelAceShippingDelhivery logoDelhiveryShippingBlue Dart logoBlue DartShippingDTDC logoDTDCShippingIndia Post logoIndia PostShippingReturn PrimeReturns
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