Starter
Up to 150 orders / moFor new stores automating the order basics.
Start free trial
- Shipping notifications
- Abandoned cart recovery
- COD order confirmation
- Live chat widget
- 1 Aria AI agent · 50 credits/mo
- 3 automation flows · 1 seat
Start any plan with a 7-day free trial and full access to every feature. No card needed.
For new stores automating the order basics.
Start free trial
Add broadcasts and every social inbox.
Start free trial
For brands scaling repeat sales and support.
Start free trial
For high-volume stores with returns and logistics.
Start free trial
| Feature | Starter₹1,499/mo | Basic$29.99/mo | Growth$49.99/mo | Scale$79.99/mo |
|---|---|---|---|---|
| Shopify-native automation | ||||
| Monthly order volume | 150 | 1,000 | 4,000 | 10,000 |
| Shipping notifications | Included | Included | Included | Included |
| Abandoned cart recovery | Included | Included | Included | Included |
| COD order confirmation | Included | Included | Included | Included |
| COD → prepaid conversion | —Not included | Included | Included | Included |
| Customer win-back | —Not included | —Not included | Included | Included |
| Instagram comment-to-DM | —Not included | Included | Included | Included |
| Returns & exchange automation | —Not included | —Not included | —Not included | Included |
| Messaging & AI | ||||
| Bulk broadcast | —Not included | 10,000 | 20,000 | 50,000 |
| AI Agent — Aria | 1 | 1 | 2 | 3 |
| Free Aria credits/mo | 50 | 100 | 300 | 1,000 |
| AI agent → inbox escalation | —Not included | Included | Included | Included |
| Channels — inbox | ||||
| WhatsApp Business API numbers | 1 | 1 | 1 | 2 |
| Instagram DM inbox | —Not included | Included | Included | Included |
| Facebook Messenger inbox | —Not included | Included | Included | Included |
| Email inbox | —Not included | —Not included | Included | Included |
| Live chat widget | Included | Included | Included | Included |
| Team & workflow | ||||
| Agent seats | 1 | 2 | 5 | 15 |
| Automation flows | 3 | 8 | 20 | 40 |
| Shopify segments | —Not included | 5 | 15 | 20 |
| Teams | —Not included | 1 | 2 | 5 |
| Tags | —Not included | 5 | 15 | 25 |
| Integrations | ||||
| Facebook Lead Ads + Click-to-WhatsApp Ads | Included | Included | Included | Included |
| Messenger automation | —Not included | Included | Included | Included |
| Revenue attribution dashboard | —Not included | Included | Included | Included |
| Razorpay | —Not included | Included | Included | Included |
| Delhivery / Xpressbee logistics | —Not included | —Not included | —Not included | Included |
| Leads CRM + pipeline | —Not included | —Not included | —Not included | Included |
| Support | ||||
| Support channel & response time | Email · 48h | Email · 48h | WhatsApp + Email · 12h | Priority WA · 4h |
| Dedicated account manager | —Not included | Included | Included | Included |
| Priority onboarding | Add-on | Add-on | Free | Free |
| Start trial | Try Starter | Try Basic | Try Growth | Try Scale |
ReplyAce is not a BSP. Meta bills you directly at its official rates, and we migrate your number for free.
Illustrative estimates from your inputs. Others add 15–20% per message; ReplyAce adds 0%.
Every add-on is available on every paid plan. Annual billing gives you 2 months free.
Add another Aria agent for a different inquiry type or product line.
Add team members beyond your plan’s included seats.
Credits never expire. Covers text, image, PDF and voice inputs.
Connect another WhatsApp Business number to the same inbox.
Add another IG or FB account for DMs and comments.
Handle email in the same inbox as WhatsApp, Instagram and Facebook.
Setup session with your account manager. Free on Growth & Scale.
Yes. Every plan starts with a 7-day free trial with full access to all features. No card needed to start.
ReplyAce is listed on the Shopify App Store and uses Shopify’s native billing, so your plan appears on your Shopify bill.
No. ReplyAce is not a BSP. You connect your own WhatsApp Business API number and Meta bills you directly at its official rates, with zero markup from us.
Starter covers shipping, cart and COD flows for up to 150 orders a month. Basic adds bulk broadcasts, COD → prepaid conversion, Instagram and Messenger, for up to 1,000 orders a month.
Pay for 10 months and get 12. It’s the only discount we offer — there are no negotiated monthly rates.
Aria is your AI agent for customer conversations. Credits are used per input: text, image, PDF or voice. Each plan includes free monthly credits, and top-ups never expire.
Yes, on the Scale plan.
Yes. We migrate your number for free and you keep the same number.
Upgrades apply immediately. Downgrades apply at the end of your billing cycle. No contracts or cancellation fees.
Talk to our sales team and we’ll recommend the right setup for your volume.
Start free
Start any plan with a 7-day free trial and full access to every feature. No card needed.
For new stores automating the order basics.
Start free trial
Add broadcasts and every social inbox.
Start free trial
For brands scaling repeat sales and support.
Start free trial
For high-volume stores with returns and logistics.
Start free trial
| Feature | Starter{{pr.starter.price}}{{pr.starter.per}} | Basic{{pr.basic.price}}{{pr.basic.per}} | Growth{{pr.growth.price}}{{pr.growth.per}} | Scale{{pr.scale.price}}{{pr.scale.per}} |
|---|---|---|---|---|
| Shopify-native automation | ||||
| Monthly order volume | 150 | 1,000 | 4,000 | 10,000 |
| Shipping notifications | Included | Included | Included | Included |
| Abandoned cart recovery | Included | Included | Included | Included |
| COD order confirmation | Included | Included | Included | Included |
| COD → prepaid conversion | —Not included | Included | Included | Included |
| Customer win-back | —Not included | —Not included | Included | Included |
| Instagram comment-to-DM | —Not included | Included | Included | Included |
| Returns & exchange automation | —Not included | —Not included | —Not included | Included |
| Messaging & AI | ||||
| Bulk broadcast | —Not included | 10,000 | 20,000 | 50,000 |
| AI Agent — Aria | 1 | 1 | 2 | 3 |
| Free Aria credits/mo | 50 | 100 | 300 | 1,000 |
| AI agent → inbox escalation | —Not included | Included | Included | Included |
| Channels — inbox | ||||
| WhatsApp Business API numbers | 1 | 1 | 1 | 2 |
| Instagram DM inbox | —Not included | Included | Included | Included |
| Facebook Messenger inbox | —Not included | Included | Included | Included |
| Email inbox | —Not included | —Not included | Included | Included |
| Live chat widget | Included | Included | Included | Included |
| Team & workflow | ||||
| Agent seats | 1 | 2 | 5 | 15 |
| Automation flows | 3 | 8 | 20 | 40 |
| Shopify segments | —Not included | 5 | 15 | 20 |
| Teams | —Not included | 1 | 2 | 5 |
| Tags | —Not included | 5 | 15 | 25 |
| Integrations | ||||
| Facebook Lead Ads + Click-to-WhatsApp Ads | Included | Included | Included | Included |
| Messenger automation | —Not included | Included | Included | Included |
| Revenue attribution dashboard | —Not included | Included | Included | Included |
| Razorpay | —Not included | Included | Included | Included |
| Delhivery / Xpressbee logistics | —Not included | —Not included | —Not included | Included |
| Leads CRM + pipeline | —Not included | —Not included | —Not included | Included |
| Support | ||||
| Support channel & response time | Email · 48h | Email · 48h | WhatsApp + Email · 12h | Priority WA · 4h |
| Dedicated account manager | —Not included | Included | Included | Included |
| Priority onboarding | Add-on | Add-on | Free | Free |
| Start trial | Try Starter | Try Basic | Try Growth | Try Scale |
ReplyAce is not a BSP. Meta bills you directly at its official rates, and we migrate your number for free.
Your ReplyAce plan costs more than your current fee, but you stop paying markup on every message.
Illustrative estimates from your inputs. Others add 15–20% per message; ReplyAce adds 0%.
Every add-on is available on every paid plan. Annual billing gives you 2 months free.
Add another Aria agent for a different inquiry type or product line.
Add team members beyond your plan’s included seats.
Credits never expire. Covers text, image, PDF and voice inputs.
Connect another WhatsApp Business number to the same inbox.
Add another IG or FB account for DMs and comments.
Handle email in the same inbox as WhatsApp, Instagram and Facebook.
Setup session with your account manager. Free on Growth & Scale.
Yes. Every plan starts with a 7-day free trial with full access to all features. No card needed to start.
ReplyAce is listed on the Shopify App Store and uses Shopify’s native billing, so your plan appears on your Shopify bill.
No. ReplyAce is not a BSP. You connect your own WhatsApp Business API number and Meta bills you directly at its official rates, with zero markup from us.
Starter covers shipping, cart and COD flows for up to 150 orders a month. Basic adds bulk broadcasts, COD → prepaid conversion, Instagram and Messenger, for up to 1,000 orders a month.
Pay for 10 months and get 12. It’s the only discount we offer — there are no negotiated monthly rates.
Aria is your AI agent for customer conversations. Credits are used per input: text, image, PDF or voice. Each plan includes free monthly credits, and top-ups never expire.
Yes, on the Scale plan.
Yes. We migrate your number for free and you keep the same number.
Upgrades apply immediately. Downgrades apply at the end of your billing cycle. No contracts or cancellation fees.
Talk to our sales team and we’ll recommend the right setup for your volume.
Start free