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For Shopify logo Shopify For Business

Pricing that grows with your orders.

Start any plan with a 7-day free trial and full access to every feature. No card needed.

Starter

Up to 150 orders / mo

For new stores automating the order basics.

₹1,499/mo
or ₹1,249/mo billed yearly
Start free trial
Includes
  • Shipping notifications
  • Abandoned cart recovery
  • COD order confirmation
  • Live chat widget
  • 1 Aria AI agent · 50 credits/mo
  • 3 automation flows · 1 seat

Basic

Up to 1,000 orders / mo

Add broadcasts and every social inbox.

$29.99/mo
USD price · INR pricing coming soon
Start free trial
Everything in Starter, plus
  • 10,000 bulk broadcasts
  • COD → prepaid conversion
  • Instagram & Messenger inbox
  • Instagram comment-to-DM
  • 100 Aria credits/mo
  • 8 flows · 2 seats
  • Dedicated account manager
Most popular

Growth

Up to 4,000 orders / mo

For brands scaling repeat sales and support.

$49.99/mo
USD price · INR pricing coming soon
Start free trial
Everything in Basic, plus
  • 20,000 bulk broadcasts
  • Customer win-back
  • Email inbox
  • 2 Aria agents · 300 credits/mo
  • 20 flows · 5 seats
  • WhatsApp support · 12h response
  • Free priority onboarding

Scale

Up to 10,000 orders / mo

For high-volume stores with returns and logistics.

$79.99/mo
USD price · INR pricing coming soon
Start free trial
Everything in Growth, plus
  • 50,000 bulk broadcasts
  • Returns & exchange automation
  • Delhivery / Xpressbee logistics
  • Leads CRM + pipeline
  • 3 Aria agents · 1,000 credits/mo
  • 40 flows · 15 seats
  • 2 WhatsApp numbers
  • Priority WhatsApp support · 4h
7-day free trial No card needed Billed through Shopify Cancel anytime
Shipping more than 10,000 orders a month? Talk to sales about extra numbers, seats, agents and onboarding for your volume.
Talk to sales

Included on every plan.

  • 0% markup on MetaMeta bills you directly at its official rates. We never add a per-message fee.
  • Built for ShopifyInstall from the Shopify App Store and pay on your Shopify bill.
  • Free number migrationSwitching providers? We move your WhatsApp number for free. You keep it.
  • Aria AI agentAnswers customer questions from day one, with free monthly credits.
  • Live chat + lead adsWebsite chat widget, Facebook Lead Ads and Click-to-WhatsApp Ads.
  • Meta Tech ProviderOfficial WhatsApp Business API access, verified by Meta.
Compare plans

Every feature, side by side.

FeatureStarter₹1,499/moBasic$29.99/moGrowth$49.99/moScale$79.99/mo
Shopify-native automation
Monthly order volume1501,0004,00010,000
Shipping notificationsIncludedIncludedIncludedIncluded
Abandoned cart recoveryIncludedIncludedIncludedIncluded
COD order confirmationIncludedIncludedIncludedIncluded
COD → prepaid conversionNot includedIncludedIncludedIncluded
Customer win-backNot includedNot includedIncludedIncluded
Instagram comment-to-DMNot includedIncludedIncludedIncluded
Returns & exchange automationNot includedNot includedNot includedIncluded
Messaging & AI
Bulk broadcastNot included10,00020,00050,000
AI Agent — Aria1123
Free Aria credits/mo501003001,000
AI agent → inbox escalationNot includedIncludedIncludedIncluded
Channels — inbox
WhatsApp Business API numbers1112
Instagram DM inboxNot includedIncludedIncludedIncluded
Facebook Messenger inboxNot includedIncludedIncludedIncluded
Email inboxNot includedNot includedIncludedIncluded
Live chat widgetIncludedIncludedIncludedIncluded
Team & workflow
Agent seats12515
Automation flows382040
Shopify segmentsNot included51520
TeamsNot included125
TagsNot included51525
Integrations
Facebook Lead Ads + Click-to-WhatsApp AdsIncludedIncludedIncludedIncluded
Messenger automationNot includedIncludedIncludedIncluded
Revenue attribution dashboardNot includedIncludedIncludedIncluded
RazorpayNot includedIncludedIncludedIncluded
Delhivery / Xpressbee logisticsNot includedNot includedNot includedIncluded
Leads CRM + pipelineNot includedNot includedNot includedIncluded
Support
Support channel & response timeEmail · 48hEmail · 48h + Email · 12h · 4h
Dedicated account managerNot includedIncludedIncludedIncluded
Priority onboardingAdd-onAdd-onFreeFree
Start trialTry StarterTry BasicTry GrowthTry Scale
Switching savings

Switching providers? See what you’d save.

ReplyAce is not a BSP. Meta bills you directly at its official rates, and we migrate your number for free.

OthersMeta rate + 15–20% per message.
ReplyAceMeta rate only. Billed by Meta.
Free migrationKeep your number0% markup
See how migration works →
Your ReplyAce plan
ReplyAce Starter: ₹1,499 / mo

Illustrative estimates from your inputs. Others add 15–20% per message; ReplyAce adds 0%.

Add-ons

Need more? Add it to any plan.

Every add-on is available on every paid plan. Annual billing gives you 2 months free.

  • Additional AI agentPopular

    Add another Aria agent for a different inquiry type or product line.

    ₹2,999per month
  • Extra agent seat

    Add team members beyond your plan’s included seats.

    ₹699per seat / month
  • Aria AI credit top-up

    Credits never expire. Covers text, image, PDF and voice inputs.

    Credit packsper 1,000 credits
  • Additional WhatsApp number

    Connect another WhatsApp Business number to the same inbox.

    ₹2,399per month
  • Instagram / Facebook account

    Add another IG or FB account for DMs and comments.

    ₹1,249per month
  • Email channel

    Handle email in the same inbox as WhatsApp, Instagram and Facebook.

    ₹2,399per month
  • Priority onboarding

    Setup session with your account manager. Free on Growth & Scale.

    ₹4,000one-time · Starter & Basic
FAQ

Pricing questions, answered.

01Is there a free trial?

Yes. Every plan starts with a 7-day free trial with full access to all features. No card needed to start.

02How am I billed?

ReplyAce is listed on the Shopify App Store and uses Shopify’s native billing, so your plan appears on your Shopify bill.

03Does ReplyAce mark up WhatsApp conversation costs?

No. ReplyAce is not a BSP. You connect your own WhatsApp Business API number and Meta bills you directly at its official rates, with zero markup from us.

04What is the difference between Starter and Basic?

Starter covers shipping, cart and COD flows for up to 150 orders a month. Basic adds bulk broadcasts, COD → prepaid conversion, Instagram and Messenger, for up to 1,000 orders a month.

05How does annual billing work?

Pay for 10 months and get 12. It’s the only discount we offer — there are no negotiated monthly rates.

06What are Aria AI credits?

Aria is your AI agent for customer conversations. Credits are used per input: text, image, PDF or voice. Each plan includes free monthly credits, and top-ups never expire.

07Is returns and exchange automation included?

Yes, on the Scale plan.

08Can I move my WhatsApp number from another provider?

Yes. We migrate your number for free and you keep the same number.

09How do I change or cancel my plan?

Upgrades apply immediately. Downgrades apply at the end of your billing cycle. No contracts or cancellation fees.

10What if I ship more than 10,000 orders a month?

Talk to our sales team and we’ll recommend the right setup for your volume.

7-day free trialNo card needed Start free