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Shipping integration

Delhivery WhatsApp integration. Every scan, on WhatsApp.

Connect Delhivery to send real-time shipping updates on WhatsApp, resolve failed deliveries and keep customers informed at every scan.

7-day free trialNo card neededScale plan on Shopify
From DelhiveryTracking eventsFailed delivery (NDR) statusDelivered events
ReplyAce doesReal-time WhatsApp updatesNDR re-attempt flowsAnswers sent to Delhivery
Real time
Status straight from Delhivery
Key features

Delhivery updates customers actually read.

Real-time updates

Sent the moment the courier scans.

NDR re-attempts

Customers pick a re-attempt, new address or number.

Courier auto-updated

Answers go back to Delhivery automatically.

AI order tracking

Aria shares live status in 5 seconds.

Review requests

Asked right after delivery.

Configurable

Choose which events send a message.

How it works

Scan to message in real time.

01
Connect Delhivery

Link your account to ReplyAce.

02
Pick your updates

Choose which events send a message.

03
Customers get live status

On WhatsApp, as the parcel moves.

04
Failed deliveries get saved

Answers go back to the courier.

Why it works

Why choose Delhivery + WhatsApp?

Updates on time

BeforeFixed-rule updates arrive days late.
With ReplyAceSent as each courier event happens.

Fewer RTOs

BeforeFailed deliveries silently head back.
With ReplyAceCustomers fix it in one tap.

Fewer support chats

Before“Where is my order?” all day.
With ReplyAceLive status before they ask.
Use it with

Automations powered by Delhivery.

Live shipping updatesStraight from the courierNDR managementSave failed deliveriesReviews & updatesAsked right after delivery
0%

Markup on Meta rates

Others add 15–20% per message.

5 sec

Average AI reply

24×7 on every channel.

Meta Tech Provider

Official WhatsApp Business Platform access.

FAQ

Delhivery integration, answered.

01Which plan includes the direct Delhivery integration?

On Shopify, the Scale plan.

02Are Delhivery updates real time?

Yes. Each update is sent when Delhivery reports the event.

03Can customers fix a failed delivery?

Yes. They choose a re-attempt, new address or new number on WhatsApp.

04Is Delhivery updated automatically?

Yes. Customer answers are sent back to the courier.

More integrations

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Shiprocket logoShiprocketShippingParcelAceShippingBlue Dart logoBlue DartShippingDTDC logoDTDCShippingIndia Post logoIndia PostShippingReturn PrimeReturns
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Connect Delhivery. Automate the rest.

7-day free trial. No card needed.

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