Every step
From picked up to delivered.
BeforeCustomers chase you for tracking links.
With ReplyAceEach courier scan sends its own update.
Every stepTracking linkConfigurable
Live shipping updates
Shipping updates the moment the courier moves.
ReplyAce sends WhatsApp updates in real time as your courier updates the shipment, across the major courier partners in India.
7-day free trialNo card neededOn every plan
COURIER INTEGRATIONS
Shipping updates in 26 seconds
Tap for sound
Real time
Status straight from the courier
Real-time, not rule-based
Fixed rules send late updates. Live courier events don’t.
Many stores send updates on hard-coded conditions. ReplyAce sends each one when the courier reports it.
HARD-CODED RULESUpdates on a set scheduleDays behind the parcel
RuleOrder shippedRuleFixed reminderDelivered, unannounced
REPLYACELive courier eventsSent as each scan happens
LivePicked upLiveIn transitLiveOut for deliveryLiveDelivered
Works with Delhivery, Blue Dart, DTDC, India Post, Shiprocket and more. Choose which updates to send.
Courier integrations
Every major courier. One stream of updates.
Direct integrations with the couriers you already use, so every scan becomes a WhatsApp update.
Real-time eventsSent as the courier scans.
Major couriersDirect integrations.
Every stepPickup to delivered.
ConfigurablePick the updates you send.
Product videos
Make the update do more.
Before“Shipped” is a dead-end message.
→With ReplyAceAdd a product video to the update.
Product videosYour templatesConfigurable
Fewer support chats
Fewer “where is my order?” chats.
BeforeYour team answers tracking questions all day.
→With ReplyAceCustomers already have the live status.
Live statusAI agent backup24×7
Integrations
Connected to your couriers.
COURIERSSTORES
+ more
0%
Markup on Meta rates
Others add 15–20% per message.
5 sec
Average AI reply
24×7 on every channel.
Meta Tech Provider
Official WhatsApp Business Platform access.
Getting started
Live in three steps. No developer.
Install on Shopify
01
Install the app
From the Shopify App Store or WooCommerce.
02
Connect WhatsApp
Use your existing WhatsApp Business number.
03
Pick your updates
Choose which courier events send a message.
FAQ
Shipping updates, answered.
01Which couriers are supported?
Delhivery, Blue Dart, DTDC, India Post, Shiprocket and more.
02Are updates sent in real time?
Yes. Each update is sent when the courier reports the event.
03Can I choose which updates to send?
Yes. Shipping notifications are configurable.
04Which plans include it?
Shipping notifications are on every Shopify plan.
More automations
Keep customers in the loop.
Ready to go live?
Tell customers first, before they ask.
7-day free trial. No card needed.
7-day free trial
Install
Install